Mrs McGillicuddy started on the second half of the book and came across a section that seemed especially important for her current problem – ‘engaging the client through cultural and personal identification’. This seemed at first sight a bit of a mouthful, but she realised it was crucial – how would she engage Jane in a recovery process with which she could identify, rather than one imposed upon her.
This pointed Mrs McGillicuddy and Lucy to the kind of social world of which Miss Marple was a part, but which had other ways of sustaining itself than alcohol.
The book emphasised four conditions for successful intervention. The first was ‘high frequency of contact by the treatment staff, by others who had progressed in treatment and by self help volunteers’.
So Mrs McGillicuddy thought she needed some allies in addition to Lucy, who could become part of the recovery process. She would start with the family and visit Lionel, Diana and Raymond.
Three things were needed from the family –to stop colluding with the problem, to become part of a solution and to point to social contacts in Jane’s life that might become part of the recovery process. They needed to be clear with Miss Marple that they saw she was drinking too much, and to find ways in which they could support, not just activities, but purposeful activities that would move her life away from the culture of addiction. Hopefully, they would help to identify some more potential allies.